Pushplata is calling from Rajnandgaon district in Chhattisgarh and says she with her child and 80 other passenger’s had reservation under emergency quota in Gondawana express from Delhi’s Hazarat Nizamuddin station on 3rd April 2015 but there was a general compartment which was converted as reserve compartment. Railway officials did not listen to passengers plea though it was very difficult for passengers to travel in a general compartment. They had also disconnected the emergency chain. Pushplata@9302276634